Jessica Northey - Ultima Care & Nursing Limited

Margaret M (Wife of Client/Service User)

3 weeks ago

★★★★☆

4/5

Review from Margaret M

I value the care my Husband receives from his carers, I would not be able to undertake the task of changing my Husband by myself…

Rating Breakdown

Staff

4/5

Care / Support

4/5

Management

4/5

Treated with Dignity

4/5

Value for Money

5/5

Angela S (Wife of Client/Service User)

3 weeks ago

★★★★★

5/5

Review from Angela S

The ladies come in, always cheery, with a smile and a kind word. They crack on with the work with kindness and consideration, then sit…

Rating Breakdown

Staff

5/5

Care / Support

5/5

Management

5/5

Treated with Dignity

5/5

Value for Money

5/5

M M (Client / Service User)

1 month ago

★★★★★

5/5

Review from M M

The care service provided what I required following major surgery. Over a period of five months I was able to gradually reduce the care visits…

Rating Breakdown

Staff

5/5

Care / Support

5/5

Management

5/5

Treated with Dignity

5/5

Value for Money

5/5

J W (Brother of Client/Service User)

2 months ago

★★★★★

5/5

Review from J W

I find ultimate care a very good care provider, carers are very friendly and supportive and my brother enjoys their company as well as their…

Rating Breakdown

Staff

5/5

Care / Support

5/5

Management

5/5

Treated with Dignity

5/5

Value for Money

5/5

Susan P (Client / Service User)

3 months ago

★★★★★

5/5

Review from Susan P

I don't know where I would have been without that care and support of the wonderful staff of this company. This is my third session…

Rating Breakdown

Staff

5/5

Care / Support

5/5

Management

5/5

Treated with Dignity

5/5

Value for Money

5/5

Mary P (Friend of Client/Service User)

4 months ago

★★★★★

5/5

Review from Mary P

Excellent care, the girls have such patience with those who suffer from dementia, they do a wonderful job in caring for my friend. I am…

Rating Breakdown

Staff

5/5

Care / Support

5/5

Management

5/5

Treated with Dignity

5/5

Value for Money

5/5

Paul F (Son of Client/Service User)

4 months ago

★★★★★

5/5

Review from Paul F

Really pleased with service this company provided. Very empathetic and reassuring. Our initial search for a company providing the right service initially was a concern…

Rating Breakdown

Staff

5/5

Care / Support

5/5

Management

5/5

Treated with Dignity

5/5

Value for Money

5/5

Kathleen P (Mother of Client/Service User)

6 months ago

★★★★★

5/5

Review from Kathleen P

Ultima took over from a previous company's, I can't speak highly enough of them, from the very beginning the team have been kind, professional and…

Rating Breakdown

Staff

5/5

Care / Support

5/5

Management

5/5

Treated with Dignity

5/5

Value for Money

5/5

Kelly B (Daughter of Client/Service User)

7 months ago

★★★★★

5/5

Review from Kelly B

Since Ultima have been helping care for mum, they have been nothing but professional, kind and extremely caring. They have also helped the family adjust…

Rating Breakdown

Staff

5/5

Care / Support

5/5

Management

5/5

Treated with Dignity

5/5

Value for Money

5/5

Frank F (Husband of Client/Service User)

7 months ago

★★★★☆

4/5

Review from Frank F

bed down at night is offten hurried in order to leave early this not done by all just a few when trying to insist on…

Rating Breakdown

Staff

4/5

Care / Support

4/5

Management

5/5

Treated with Dignity

4/5

Value for Money

4/5